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FAQs

IS QTwists SAFE TO USE?

Yes, Qtwists has been designed to safely and effectively extract ear wax without causing damage and removing all wax build up.

HOW LONG WILL IT TAKE FOR MY Qtwists TO ARRIVE?

U.K. customers will receive their orders within 1-2 working days. International customers will receive their orders within 3 to 5 days.
 

CAN I RETURN MY Qtwists?

We offer refunds if the product has been damaged or tampered with. However, we do not accept returns after the product has been used due to hygiene purposes.

HOW IS Qtwists USED?

Simply insert a silicone tip into the Qtwists body. Once clicked in insert it into the ear at a comfortable angle of your choice. The second step is to gradually take the Qtwists whilst turning it in one direction. This will extract wax super effectively.

IS Qtwists SAFE TO USE?

Reach out to us by clicking on our Contact Us option above. For queries you can email us at support@officialqtwists.co.uk